Contact Us

We are here to help. Whether you have a question about sizing, fabric or fit, need help with an order, or want to arrange a return or exchange, our team is ready to assist.

Get in Touch

Store Name: Vossella
Company Name: Purevanta Ltd
Company Registration Number: 16982782
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7537 135149
Email: info@vossella.com

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM (UK time)
Saturday, Sunday & UK bank holidays: Closed

We aim to reply within 24 hours during our business hours. To help us answer quickly, please include your order number if your question is about an existing order.

Before You Contact Us

You may find the answer to your question on one of these pages:

Shipping Policy – processing times, delivery costs and estimated delivery dates
Return & Refund Policy – how to return or exchange an item and when to expect your refund
FAQ – sizing, delivery, returns and payment questions
Order tracking – use the tracking link in your shipping confirmation email